Cancellation Policy

Deposits & Cancellations

On booking your appointment you will be asked to pay a deposit to secure the time slot agreed. Deposits are taken automatically when booking online or can be paid by card payment link, bank transfer or PayPal if booking directly in clinic / by email.
Please provide 48 hours notice to reschedule or cancel your appointment.
 
Deposits are refundable or transferable to a new appointment with a minimum of 48hrs notice. Without 48 hours notice, the deposit is not refundable and the full appointment fee will need to be paid before you can re book your next appointment. This will be charged automatically if your card details are held on account.
 
No shows to appointments will be charged to cover the full treatment cost automatically if card details are held on the booking system.
 
By booking your appointment with Skin Lab By Leah you agree to these terms and conditions.
 
Any questions? please get in touch

At Skin Lab By Leah, our clients are at the heart of everything we do. From microneedling to chemical peels, we’ve helped hundreds of people in Nottingham and beyond achieve skin confidence. Don’t just take our word for it, read what our clients have to say!

Sophie testimonial image

“After just two microneedling sessions, my acne scars have visibly reduced and my skin feels firmer. Leah was so professional and explained everything in detail.”

— Sophie, West Bridgford | Microneedling

Tom testimonial image

“As a guy, I wasn’t sure what to expect but Leah made me feel totally comfortable. My skin feels fresher and cleaner than it has in years.”

— Tom H., Nottingham | LED Therapy + Deep Cleanse

Amira testimonial image

“I’ve struggled with pigmentation for years. The chemical peel Leah recommended worked wonders. I noticed a difference after just one treatment.”

— Amira R., Beeston | Chemical Peel

Kate testimonial image

“This was my first time trying a non-surgical skin treatment, and I’m blown away by the results. My skin is tighter and smoother.”

— Kate, Mapperley | CoolJet Plasma

Why Clients Love Skin Lab By Leah

We believe in providing more than just facials, we deliver visible results, expert care, and a relaxing, confidence-boosting experience from start to finish.

Each testimonial you see here comes from a real client who has experienced one or more of our advanced treatments like microneedling, chemical peels, CoolJet Plasma, and more.

Leah, a skincare specialist, smiling while giving a facial treatment to a client lying on a treatment bed.

Real Results, Real People

Whether you’re struggling with acne scars, pigmentation, skin sensitivity, or the signs of ageing, our treatments are tailored to suit your unique skin goals. Our clients regularly report improvements in texture, tone, hydration, and overall skin clarity after just a few sessions.

What Makes Us Different?

Free personalised consultations to assess your skin

We offer personalised skin assessments at no extra cost to help you choose the right treatment.

Inclusive Treatments

Our facials are suitable for all skin tones, ages, and skin concerns.

Safe for Everyone

We provide gentle yet effective skincare, even for those who are pregnant, breastfeeding, or have sensitive skin.

Advanced, Gentle Technology

We combine cutting-edge treatments with a soft, holistic approach to help you feel your best.

Warm, Welcoming Clinic

At Skin Lab By Leah, you’re always treated as an individual in a relaxed, caring environment.

Leah, a skincare specialist, smiling and seated in a treatment room with skincare products and equipment in the background.

Ready to See the Results for Yourself?

Book your consultation today and find out how we can help you achieve your skin goals. Whether you're from Nottingham, West Bridgford, Beeston, Mapperley, or the surrounding areas, we're here to support your skincare journey.

Book Your Appointment